Thursday, August 13, 2009

Others Share Their Beck's Furniture Fiascos

On a Folsom-oriented site, it looks like a lot of people aren't happy with Beck's and this grocery rebate scam:

MyFolsom.com: Beck's Furniture $600 Scam, Did you fall for it?

I threw my 2 cents in as well.

Remember, avoid Beck's Furniture at all cost. I know they are no longer running the grocery rebate promotion but if my experience (and the experience of those on MyFolsom.com) are any indication, any customer service experience will be a nightmare.

I should also mention, that even though it's unrelated to the rebate scam, I returned one item for a refund of roughly $200 minus a 15% restocking fee. I checked my credit card account a month later and realized there wasn't any credit from Beck's. I called and demanded my credit, which finally came through. I know some people religiously check their credit card statements but my finances are sufficiently complex enough that I can't remember or account for every single transaction. If I hadn't caught that miss, I'd probably still be missing $200 from that company.

Boo on Beck's.